Leadership and Emotional Intelligence Skills

Training Overview

The “Developing Leadership and Emotional Intelligence Skills” course is designed to enhance participants’ leadership capabilities and emotional intelligence (EI). This comprehensive course will provide attendees with practical tools and strategies to improve their leadership effectiveness, foster positive work environments, and enhance their emotional and social competence. By integrating leadership principles with emotional intelligence skills, participants will be better equipped to manage teams, drive performance, and achieve organizational success.

Target Audience

• Managers and team leaders seeking to improve their leadership skills.
• HR professionals responsible for leadership development.
• Executives aiming to enhance their emotional intelligence.
• Aspiring leaders preparing for higher responsibilities.
• Anyone interested in improving their interpersonal and emotional skills in a professional setting.

Reference Standards

• Emotional Intelligence (EI) Frameworks: Goleman’s Emotional Intelligence Model.
• Leadership Theories: Transformational Leadership, Servant Leadership, and Situational Leadership.
• ISO 10018:2012: Quality management – Guidelines on people involvement and competence.

Objectives

• Develop a deeper understanding of emotional intelligence and its impact on leadership.
• Enhance self-awareness and self-regulation skills.
• Improve empathy and social skills to foster better team relationships.
• Learn effective leadership techniques to motivate and inspire teams.
• Apply emotional intelligence principles to manage stress and conflict.

Learning Outcomes

Upon completion of this course, participants will be able to:

• Understand and apply the components of emotional intelligence in leadership contexts.
• Exhibit improved self-awareness and manage their emotions effectively.
• Demonstrate enhanced interpersonal skills and build stronger relationships with team members.
• Lead and inspire teams with empathy and emotional insight.
• Navigate and resolve workplace conflicts with greater effectiveness.
• Implement strategies to foster a positive and emotionally intelligent organizational culture.

Course Content

1. Introduction to Leadership and Emotional Intelligence
   • Definition and importance of emotional intelligence in leadership.
   • Overview of different leadership styles and their effectiveness.
2. Self-Awareness and Self-Regulation
   • Techniques for developing self-awareness.
   • Strategies for managing and regulating emotions.
   • The impact of self-regulation on leadership effectiveness.
3. Motivation and Empathy in Leadership
   • Understanding intrinsic and extrinsic motivation.
   • Developing empathy to improve leadership relationships.
   • Practical exercises to enhance empathy skills.
4. Social Skills and Relationship Management
   • Building effective communication skills.
   • Techniques for managing and resolving conflicts.
   • Strategies for fostering collaborative team environments.
5. Stress Management and Resilience
   • Identifying and managing stressors in leadership roles.
   • Building resilience to lead effectively under pressure.
   • Practical tools for stress reduction and maintaining well-being.
6. Leadership Development and Implementation
   • Setting personal leadership development goals.
   • Creating and implementing a personal action plan for continuous improvement.
   • Case studies and role-playing exercises to apply learned concepts.
7. Building an Emotionally Intelligent Organization
   • Strategies for cultivating an emotionally intelligent workplace culture.
   • Best practices for integrating emotional intelligence into organizational policies and practices.
   • Measuring and sustaining the impact of emotional intelligence in leadership and organizational performance.
8. Assessment and Feedback
   • Personal EI assessment and feedback.
   • Developing a continuous improvement plan based on assessment results.
   • Final evaluation and certification of course completion.

Each module will consist of a combination of lectures, case studies, group discussions, and practical exercises to ensure a comprehensive learning experience.