| COURSE TITLE | PUBLIC SERVICE ADMINISTRATION |
| TARGET AUDIENCE | Directors and Senior Managers in Public Service |
| OBJECTIVES | By the end of the course you will be able to: • Understand the socio-economic impact that governance has on civil society • Develop techniques to manage the implementation of reform in your own organisation • Introduce budgetary measures which will deliver financial savings for your department • Introduce state of the art HR practices • Reduce the incidence of corruption |
| PROGRAM CONTENT | • Planning and improvements in administrative strategies • Proactive Public Sector Risks Management Techniques • Policy Reform and benchmarking strategies • Effective Methods of Performance Management • Cutting Edge Human Resource Practices • Effective Leadership Skills and Behaviours • Motivation and Reward Systems • Economic Budgetary Practices • Develop Information Technology Options • Techniques to Minimise Corruption and Dishonesty • Implementing tailor-made controls • Communicating Ethics and Standards in Achieving Improved Performance • Corruption Prevention Methods and Practices • Record Keeping and Information Management • Monitoring, measurement and improvement of administrative strategies • Preventive and Corrective techniques for improvements |
| DURATION | 3 Days |
| FEE | N155,000 per participant to cover Materials (Including seminar bags), Training, Lunch, Training Equipment and Certificate |
| COURSE TITLE | PRIVATISATION AND PUBLIC PRIVATE PARTNERSHIPS |
| TARGET AUDIENCE | Directors and senior Managers involved in the privatization processes |
| OBJECTIVES | By the end of the course you will be able to: • Understand the drivers behind the use of privatization and PPP in the Nigeria • Identify the success factors and also the reasons for failure of PPP projects • Analyse and develop the skills and expertise institutions need to implement these reforms successfully • Assesses and manage risks to overall policy and project risks • Understand the procurement and implementation process for PPP projects • Recognise the key regulatory issues to be addressed • Manage change by looking at the other countries’ experiences |
| PROGRAM CONTENT | • Background and Introduction to Nigeria’s Public Sector Reform • Concepts of privatisation and Public Private Partnerships (PPP) • Role of Value for Money and Choice in Privatisation and PPP • Examples of PPP Projects: Successes and Failures • Capacity Building and PPP • PPP – Risk Analysis and Distribution of Risk • PPP – Getting Started: Identifying Need and Business Case, Procurement and Public Tendering • The Dynamics of Public Expenditure and Privatisation/PPP • Framework for Regulation and Regulatory Issues • Privatisation and PPP: Managing Change |
| DURATION | 2 Days |
| FEE | N55,000 per participant to cover Materials (Including seminar bags), Training, Lunch, Training Equipment and Certificate. |
| COURSE TITLE | CORPORATE GOVERNANCE IN THE PUBLIC SERVICE |
| TARGET AUDIENCE | Directors and Senior Managers |
| OBJECTIVES | By the end of the course you will be able to: • Understand the socio-economic impact that governance has on civil society • Develop techniques to manage the implementation of reform in your own organisation • Introduce budgetary measures which will deliver financial savings for your department • Introduce state of the art HR practices • Reduce the incidence of corruption |
| PROGRAM CONTENT | • Understand the Need for Policy Reform and its Impact on Economic Development • Examine Effective Methods of Performance Management • Explore Cutting Edge Human Resource Practices • Acquire Effective Leadership Skills and Behaviours • Explore Means of Motivation and Reward Systems • Examine Economic Budgetary Practices • Develop Information Technology Options in Developing Public Sector Strategy • Acquire Techniques to Minimise Corruption and Dishonesty • The Role of Decentralisation in Administrative Reform • The Importance of Ethics and Standards in Achieving Improved Performance • Understand Corruption Prevention Methods and Practices • The Importance of Good Record Keeping and Information Management in order to Improve Efficiency |
| DURATION | 2 Days |
| FEE | N55,000 per participant to cover Materials (Including seminar bags), Training, Lunch, Training Equipment and Certificate |
| COURSE TITLE | ETHICS IN PUBLIC SERVICE |
| TARGET AUDIENCE | All cadre of employee |
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| FEES | N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants. |
| COURSE TITLE | EFFECTIVE COACHING AND MENTORING SKILLS |
| TARGET AUDIENCE | Middle level managers |
| OBJECTIVES | By the end of the course you will be able to: • Plan, implement and evaluate Coaching in your organisation • Identify training and learning needs for line managers in terms of coaching skills • Identify how the coaching can work in your organisation • Understand and use frameworks for coaching skills |
| PROGRAM CONTENT | Handling the difficult conversation • What is Coaching: Differences Between Coaching and Mentoring • Working with internal Coaches Leadership Development through mentoring • Developing a Coaching Culture, Overcoming Resistance to Coaching, Identifying learning needs Helping mentees own their development Ingredients for successful relationships · pairing mentors and mentees · contracting · managing the relationship Establishing mentoring in your organisation · getting the design right for your organisation · what needs to be communicated and to whom? · responsibilities of mentors and mentees · ongoing mentor support · evaluation · avoiding typical problems Managing mentoring meetings Measuring Managers's Performance in Developing Staff |
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| COURSE TITLE | BENCHMARKING FOR PUBLIC SERVICE IMPROVEMENT |
| TARGET AUDIENCE | Directors and Senior Managers |
| OBJECTIVES | By the end of the course you will be able to: • Conduct a study and review of competitors and their competencies • Identify gaps in performance • Improve on service delivery by making positive contributions towards a benchmarking exercise • Apply benchmarking techniques in reviewing organisational performance • Continually monitor and review performance and formulate strategies for improvement |
| PROGRAM CONTENT | • Benchmarking theory and Processes • Recognising the Need for Benchmarking • Scoping Benchmarking Activity, Data gathering, Analysing and identifying best practices • Types of Benchmarking • How to conduct a study • Identifying best companies, Competencies and Competition • Objective Analysis of Service Delivery • Reviewing performance, identifying gaps in performance • Developing performance improvements • Implementing and monitoring progress on performance structures • Preparation and presentation of action plans |
| DURATION | 2 Days |
| FEE | N55,000 per participant to cover Materials (Including seminar bags), Training, Lunch, Training Equipment and Certificate |
| COURSE TITLE | MODELING OPERATIONAL PROCESSES |
| TARGET AUDIENCE | Directors and Other Managers |
| OBJECTIVES | organisation functions effective on the foundation of processes and procedure. Any break in the processes may affect the effectiveness and efficiency of the productivity of the organization. Hence understanding the process is very essential. Participants from the training would understand how to:
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| FEES | N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants. |
| COURSE TITLE | STRATEGIC PLANNING |
| TARGET AUDIENCE | Executives Directors, CEO, General Managers and Head of Departments |
| OBJECTIVES | Understand the definition of the corporate objectives, ethos, and targets as well as develop the strategies to achieve these targets by review the past performance to project into the future. |
| PROGRAM CONTENT | · Defining the Objectives and Targets · Forecast and Gaps · Company Appraisal · Business Environment Appraisal · Evaluation of Selected Strategies · Developing the Action Plan |
| FEES | N55,000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants. |
| COURSE TITLE | PROFESSIONAL WRITING SKILLS |
| TARGET AUDIENCE | Junior Officers |
| OBJECTIVES | Writing, as a form of communication, is a permanent form of expression, which ‘speaks’ before we are heard. Many business write-ups are void of meaning or purpose because the writer is not conscious of the fact that the reader is mindful of some facts and only considers “What’s In It For Me (WIIFM)”. This programme will help participants develop their business writing skills. The ultimate goal is to improve communication effectiveness by improving the writing skill of the participant thereby maximizing your Return on Investment. |
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| FEES | N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants. |
| GENERATING VALUE FROM PROCUREMENT | |
| TARGET AUDIENCE | Procurement Managers /Officers |
| OBJECTIVES | By the end of the course you will be able to: • Better administer the procurement process to meet the expected objectives of stakeholders • Agree on objectives, requirements, plans and specifications • Understand and apply quality standards both in negotiation and procurement of services • Evaluate the current procurement system and offer options to aid effective procurement |
| PROGRAM CONTENT | • Procurement of Professional Services: the Range of Different Tender Processes • Hiring Professional Services, Purchasing Goods and Works • Reviewing Best Practices, Cost and Value as a Selecting Factor • Pricing Methods • Selection Procedures, Local and National Preferred Supplier Capacity • Building a Supplier List, Buyer-Vendor Contracts for Long Term Engagement • Terms of Reference, Evaluation of Proposals • Negotiation and Communication Skills • Outsourcing • Contract Provisions, Procurement of Services, Monitoring and Supervision of Consultants • Elements of a Legally Enforceable Contract, Terms and Conditions, Interpreting Legal Provisions • Discussions and Exercises • Case Studies • Preparation and Presentation of Action Plans |
| ORIGINAL FEES | N55, 500 per participant, 20% discount for 2-4 or and 30% for more than 4 participants. |
| COURSE TITLE | PROJECT IMPACT ASSESSMENTS AND EVELUATION TECHNIQUES |
| TARGET AUDIENCE | Monitoring and Evaluation Officers |
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| FEES | N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants. |
| COURSE TITLE | E-GOVERNMENT: STRATEGY AND IMPLEMENTATION |
| TARGET AUDIENCE | Directors and |
| OBJECTIVES | By the end of the course you will be able to: • Identify the use of E-government in improving public service delivery • Develop strategies in implementing E-government in local and central authorities • Offer direction in planning accessible web portals and the dissemination of information to the international community • Manage the process of developing a strong E-government presence and improving public procedures |
| PROGRAM CONTENT | • Introduction to E-Government • Building a Case for E-Government: The Pros and Cons • E-Government Concepts • Creating a Blueprint for E-Government • Policy Creation and Analysis • Designing and Implementing E-Government • Case Studies • E-Government and The Public Sector • Enabling Environment for E-Government • Computerisation: Personnel and Infrastructure • Public Service Delivery: Improving Standards Through E-Government • Leadership, Change and Challenges • Freedom of Information and Transparency • E-Government and World Governments • Achieving Global Standards |
| FEES | N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants. |
| COURSE TITLE | DEVELOPING COMPETENCY MANAGEMENT FRAMEWORK |
| TARGET AUDIENCE | Middle Managers |
| OBJECTIVES | By the end of the course you will be able to: By the end of the course you will be able to: • Analyse and implement job competencies • Understand competency based recruitment • Apply competence management principles for improved performance |
| PROGRAM CONTENT | • Job Competencies and Frameworks • Implementation of Job Competencies and Frameworks • Preparing Job Descriptions and People Specifications • Types of Recruitment Interviews • Job Analysis and Overview of Job Evaluation • Understand the Uses of Assessment and Development Centres • Diversity Issues; Ensuring Equality of Opportunity • Interview Techniques to Enable Control of the Interview But Also Motivate the Interviewee |
| FEES | N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants. |
| COURSE TITLE | RECORDS AND INFORMATION MANAGEMENT |
| TARGET AUDIENCE | Middle Managers |
| OBJECTIVES | By the end of the course you will be able to: • Understand the objectives and value of records management • Carry out information surveys • Develop sustainable policies on records and improve their management • Understand how records underpin accountability and Freedom of Information requirements • Identify management issues associated with the use of electronic records, including email • Understand the key features and benefits of Electronic Documents and Records Management Systems (EDRMS) • Assess the risks associated with the use of email and other electronic document and records management technologies |
| PROGRAM CONTENT | • The Importance of Records and Information as a Vital Resource • Records Control Systems • Classification Systems • Retention and Disposal Policies • Records Appraisal and Archiving • Carrying Out Information Audits • Electronic and Paper-Based Records: Similarities and Differences • Risk Associated with Electronic Records • Opportunities Associated with Electronic Records • Email: Friend or Foe • EDRMS - Developing a Business Case • EDRMS - Building a Requirement Specification • EDRMS - Implementation and Change Management |
| FEES | N55, 000 per participant, 20% discount for 2-4 or and 30% for more than 4 participants. |