Security and safety challenges rank among the most pressing issues of modern times. Challenges such as, cyber-crime, terrorism, and environmental disasters impact the lives of millions across the globe. These issues also rank high on the agenda of politicians, international organizations and businesses. They also feature prominently in the public conscience and in governmental policies. In the current, interconnected world, security challenges are becoming increasingly complex.
COURSE OBJECTIVES
The “ISO 18788:2015 Lead Auditor” course provides comprehensive training for participants to be able to:
- Understand to audit each and every ISO 18788:2015 requirements
- Learn fundamental auditing skills;
- Implement methods to comply with the ISO 18788:2015
- Audit process and techniques
- Improve Auditor’s skills and techniques
- Examine the requirements of ISO 18788 from an Auditor Perspective
- Write Audit reports process and follow up corrective actions
- Plan, Lead, Conduct and report an ISO 18788 audit;
- Effectively verify root cause analysis as part of the ISO 18788 Management procedure on corrective action
WHO NEEDS THIS COURSE?
- Persons responsible for conducting internal audits according to ISO 18788:2015 requirements
- Persons involved in the ISO 18788:2015 certification audit process
COURSE CONTENT
Background and Development of ISO 18788:2015
Definition of ISO 18788:2015
Benefits of ISO 18788:2015
Types of Audits
Why Audits are needed
Introduction to the Requirements of the ISO 18788:2015 Standard
Interpretations of Key Terms
Elements of a Management System
The ISO 18788:2015 Standard
Continual Improvement Cycle
Management Process Model
Management System Requirements
The Documentation Requirements of ISO 18788:2015
Management Responsibility
Resource Management
Measurement, Analysis and Improvement
The Process Management Approach
Process Management Approach
The Planning Phase
Establish Process Measurements
Analyze the Process
Design or Redesign the Process
Process Mapping
Introduction to Document Control
Elements of Documents
Process Approach to Documentation
Identifying Documents and their Owners
Types of Documents
Master Document List
Document Control
Revisions and Maintenance
Tips for Document Writers
Introduction to Management Review
Making Management Review relevant to Management
What will be reviewed?
Establishing the Objectives
Planning the Management Review
Output of Management Review
ISO 17021:2015
Fundamentals of Auditing
Decide how to Audit
Principles of Auditing
Managing an Audit Program
Preparation & Planning Of Audits
Preparation Of checklist
ISO 17021:2015 and
ISO 18788:2015
Audit Activities
ISO 17021:2015 Audit Process
Certification Audit processes and criteria
Identification of Non-Conformities [N/C’s].
Documenting the Audit (Audit Report)
Conducting Audit Follow-Up
Practical Auditing Exercise
Competence and Evaluation of Auditors.
Creating a Corrective Action Plan
What is Root Cause Analysis?
When (and when not) to use Root Cause Analysis
The Root Cause Analysis Process
How to construct a Root Cause Analysis Checklist
Examples of how a well-run Root Cause Analysis Process works
Corrective and Preventive Actions
Duration: 5 days
Training Methodologies
- Case Study
- Individual Exercises
- Role Play
- Group Exercises
- Group Presentation
- Examination
