Cognicert Quality Laboratory Professional Course

Cognicert Quality Laboratory Professional Course Cognicert UK www.cognicert.com    Experts suggest that trained Laboratory management professionals can reduce costs by as much as 15% through reduction in errors rates. This course covers Laboratory management in the context of ISO 17025 Laboratory Management System and the Good Laboratory Practice. It also provides the opportunity to gain knowledge on the regulations and processes of Laboratory management. Participants will also be introduced to the concept of Plan-Do- Check-Act in managing Laboratory with policies, processes, procedures and controls. For whom:

• Laboratory Supervisor
• Laboratory Manager

Certification Upon successful completion of this programme, you will receive Cognicert Quality Laboratory Professional Course Certificate from Cognicert UK. Course Content Laboratory  Management Planning

• Laboratory Management Principles
• Laboratory Management Tools
• Laboratory Stakeholders requirement management
• Legal requirements
• Laboratory Risk Management
• Conflicts of Interest and Impartiality Principles
• Laboratory Management Plan

Laboratory  Operations Management

• Laboratory documents and record management
• Laboratory Facilities Management
• Implementing Environmental controls
• Laboratory Methods Adoption, Design and Development
• Laboratory Verification and Validation Processes
• Laboratory operational controls: processes and procedure development and improvement.
• Laboratory Human Resources Management
• Sampling Methods and Application
• Methods Types, Selection, Verification and Validation
• Test Verification and Validation Techniques
• Managing Organisational Knowledge
• Laboratory Procurement and Contract Management
• Laboratory Equipment, Management Maintenance and Calibration
• Developing Identification and traceability system
• Change Management and Controls
• Packaging, Handling, Transport and Storage of Test/ Calibration Items
• Metrological Traceability of Test and Calibration Results
• Ensuring Validity of Result
• Inter- and Intra- Laboratory Comparison
• Control of nonconforming outputs
• Test or Calibration Reporting
• Keeping Laboratory Technical Records
• Protecting data confidentiality

Laboratory  performance monitoring and Evaluation

• Monitoring and auditing techniques and evidences
• Handling Complaints
• Conducting Customer feedback survey, Supplier Evaluation and employees
• Use of ICT in Laboratory Management
• Monitoring and evaluating Laboratory Performance
• Auditing Laboratory Performance
• Evaluating Measurement Uncertainty
• Reviewing Laboratory Management
• Improving Laboratory performance
• Implementing Corrective actions
• Risk Mitigation and Preventive actions

  Training Methodologies

• Case Study
• Individual Exercises
• Role Play
• Group Exercises
• Group Presentation
• Examination